How can we help?
Guides and walkthroughs for members and club staff. We answer email within a business day.
Guides
For members
From first sign-in to your first confirmed round.
- Set up your account (coming with the walkthroughs)
- Browse your club network (coming with the walkthroughs)
- Make your first request (coming with the walkthroughs)
- Read your confirmation (coming with the walkthroughs)
For club staff
Working the queue: approvals, reservations, and the calendar.
- Handle incoming requests (coming with the walkthroughs)
- Approve outgoing requests (coming with the walkthroughs)
- Manage the reservations calendar (coming with the walkthroughs)
- Member visibility & standing (coming with the walkthroughs)
For club admins
Setup and configuration for GMs and admins.
- Configure club & facilities (coming with the walkthroughs)
- Create reciprocal agreements (coming with the walkthroughs)
- Staff roles & permissions (coming with the walkthroughs)
- Fee schedules & seasons (coming with the walkthroughs)
Walkthrough videos
Recording against the live preview; placeholders until then
Walkthrough video placeholder2:10Members
Member: request a round
Placeholder: final video pending
Walkthrough video placeholder1:30Members
Member: reading your confirmation
Placeholder: final video pending
Walkthrough video placeholder1:15Members
Member: ask your club to join
Placeholder: final video pending
Walkthrough video placeholder3:05Club staff
Club: approve & confirm requests
Placeholder: final video pending
Walkthrough video placeholder2:45Club admins
Club: set up an agreement
Placeholder: final video pending
Walkthrough video placeholder2:20Club staff
Club: the reservations calendar
Placeholder: final video pending
Didn't find it?
Email support@recip.club or send us a note. A person answers, not a bot.
Contact support